Frequently asked questions

AI Visibility House is an AI search visibility service based in the United Kingdom and serving clients worldwide. We ask AI assistants such as ChatGPT, Gemini, Google AI Overviews, Copilot, Claude and Perplexity the questions your buyers ask, measure how often each one recommends you against your competitors, and give you the fixes that get you named.

AI visibility is how often, and how prominently, AI assistants such as ChatGPT, Gemini, Google AI Overviews and Perplexity mention or recommend your brand when people ask questions related to what you sell. Full guide.

GEO is the work of making your brand more likely to be named and cited in AI-generated answers. It is also called answer engine optimization (AEO) or LLM SEO. Full guide.

A GEO audit measures how often AI assistants recommend your brand across a set of buyer questions, compares you with competitors, maps the sources they cite and turns the gaps into fixes. Full guide.

No, and nobody honestly can. AI answers change from one ask to the next. We measure across many questions, assistants and repeat runs, fix what the evidence points to, and show you the trend each month.

It builds on SEO. AI assistants lean on third-party sources such as review sites, comparison articles and forums, and on clear, structured facts about you. The audit shows which of those sources decide the answers in your category. GEO vs SEO, explained.

No. Everything is done by email: you fill in a short form, we agree the buyer questions by email, and the report arrives as a PDF with a plain-English summary and fix plan.

Never. Fake reviews break consumer protection law in the UK, US and EU and get brands penalised. Everything we recommend is something you could explain to a customer.

$497, paid once. There's no subscription. If you want us to do the fixes and re-measure monthly, that's the Growth plan at $499 a month.

5 business days from when you approve the question list.

ChatGPT, Google Gemini, Google AI Overviews, Google AI Mode, Microsoft Copilot, Claude, Perplexity, Grok, DeepSeek and Kimi. Meta AI, Mistral Le Chat and Qwen are being added. We use the official APIs with web search switched on, and read Google AI Overviews, Google AI Mode and Copilot from the live search pages. See our method.

Yes. If the audit doesn't give you at least 10 specific, usable fixes, email us within 14 days and we refund you in full.

Assistants that search the web live (ChatGPT search, Perplexity, Copilot, Google AI Overviews) can pick up new pages within weeks. The models' built-in knowledge changes more slowly, over months. Changes usually take 4 to 12 weeks to show up in AI answers, but we don't guarantee it.

Yes. You pay us $249 and charge whatever you like. Most agencies charge $750 to $1,500, often with a retainer for the fixes.

No. The report carries only your name, logo and colours.

Prices are in US dollars. Stripe converts at checkout, so you can pay with any major card in your own currency.

Prices shown exclude any VAT or sales tax that applies in your country.